Why Sales Reps Start Shadow Accounting and How to Stop It

Why Sales Reps Start Shadow Accounting and How to Stop It

Shadow accounting happens when sales reps keep their own commission records outside the official system. They track deals, payout estimates, accelerators, exceptions, and expected earnings in personal spreadsheets because they do not fully trust what they will be paid. For many companies, this looks like a sales behaviour problem. In reality, it is usually a […]